CITIS is dedicated to understanding and improving the way public e-services impact the daily functioning of the state. CITIS focuses on utilizing the autogenerated big data from various Estonian public e-services to estimate the impact those services have economically, politically and socially; on developing new, science-based e-services through the cross-usage of various databases; and on various teaching activities to disseminate these analytical skills. Head over to the About Us page to learn more about CITIS and its team.
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This thesis discusses the process of administrative (de-)centralization of electronic government in 11 democratic federations. The research is comparative in nature and process-tracing was used as a primary data analysis method in order to identify the factors that led to the centralization or decentralization of the three electronic government areas.
Author: Kevin Chavanne
Author: Indrek Õnnik
CITIS organizes courses, seminars and lectures, thus contributing to raising a new generation of analysts and researchers dedicated to the topic of e-services.