CITIS is dedicated to understanding and improving the way public e-services impact the daily functioning of the state. CITIS focuses on utilizing the autogenerated big data from various Estonian public e-services to estimate the impact those services have economically, politically and socially; on developing new, science-based e-services through the cross-usage of various databases; and on various teaching activities to disseminate these analytical skills. Head over to the About Us page to learn more about CITIS and its team.

Since 2019, CITIS research is being supported and improved by the ECePS ERA Chair of e-governance and digital public services project, funded from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 857622. 

Read more about us


Visit our research center to browse different
works by our team and collaborators.

The CITIS team together with Estonia’s largest IT developer Nortal are building a set of profiling, segmentation and policy evaluation tools for the Estonian Unemployment Insurance Fund (EUIF).
CITIS built a statistics dashboard for University of Tartu together with the rector’s office. The dashboard takes data from various UT databases on students, staff, research, accounting, entrepreneurship and real estate which can be filtered according to faculty and institute level to give a quick overview of the most important metrics needed for decision making and reporting.

On top of applied work the CITIS is also responsible for conducting the Estonian e-voting study - a study using cross-sectional post-election surveys of the voting eligible population since the first e-enabled election in 2005. By now we hold survey data on all elections in Estonia where remote internet voting has been possible, a total of 11 nationwide elections so far between 2005-2019.

CITIS organizes courses, seminars and lectures, thus contributing to raising a new generation of analysts and researchers dedicated to the topic of e-services.


Head over to our Events page for an overview of the events organized by the CITIS team.